frequently asked

Questions


A 20% discount is available to UNISON members on direct bookings only. UNISON discount can only be applied to your booking if the member is travelling. Please see our Terms and Conditions page for further information

A 25% non-refundable deposit is required at the time of booking, with the remaining balance payable 48 hours prior to arrival. For special offers, full payment is collected at the time of booking

Yes, we have modified hotel rooms, two bedroom cottages, and a modified 3 bedroom lodge available.

Family weeks refer to school holidays, however the dates in some regions may vary. Please do not hesitate to contact us to confirm our family weeks for the forthcoming season!

Dogs are welcome in our WaggyTails Cottages and designated dog friendly lodges. Dogs are also allowed in designated public open and inside areas (including The Plaza, The Dune Bar and The Bay Restaurant).

Yes, bedding and towels are provided in both the hotel and self-catering accommodation.

We provide hairdryers and irons in both the hotel and self-catering accommodation.

Check-in is from 4pm, and check-out is at 10am. You are welcome to enjoy our facilities before check-in on your arrival day and continue using them for the rest of the day after you have checked out.

During general school holidays we provide a full evenings entertainment. Outside of these times we have limited, or no evening entertainment.

Guests are welcome to bring their own BBQ’s to utilise in our designated picnic area or outside self catering cottages. BBQ’s are not permitted near or around the lodges and hotel rooms. To prevent damage to the grass, BBQ’s must be positioned at a minimum of 30cm off the ground and always supervised by an adult at all times.

Our resort is nestled behind the sand dunes 250m from Croyde beach. With direct access through our private gate you will be on the beach in minutes.

Non-residents are welcome to join us in the bar and restaurant, and the Oasis Leisure Complex which is a chargeable facility.

The nearest train station is Barnstaple, you’ll need to change at Exeter from whichever direction you come and take the scenic Tarka Line. For the latest train timetables visit: www.nationalrail.co.uk/planmyjourney
By bus, the Stagecoach 21C runs from Barnstaple and stops directly opposite Croyde Bay Resort.

Yes we do, this is available to use at a cost of £3.00 per hour, please arrange with reception during your stay with us.

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